Social Media and The Gansevoort Hotel Group

The ‘white glove’ treatment is often what people look for in excellent customer service. I have always felt that every customer service experience should be to the caliber of ‘white glove treatment’ regardless of the business or scenario. New York-based hotelier The Gansevoort Group knows this and excels in every aspect of hospitality.


Social Media and Corporate Branding

It is becoming apparent that more companies are beginning to reach out to consumers and media through social media. When I attend events, I try to ensure that I am properly cross-referencing my tweets. I know it seems ridiculous, but if I can mention a brand or use the appropriate hashtag then it helps to properly index my tweet or photo with others.