Social Media and The Gansevoort Hotel Group

The ‘white glove’ treatment is often what people look for in excellent customer service. I have always felt that every customer service experience should be to the caliber of ‘white glove treatment’ regardless of the business or scenario. New York-based hotelier The Gansevoort Group knows this and excels in every aspect of hospitality.

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Social Media and Corporate Branding

It is becoming apparent that more companies are beginning to reach out to consumers and media through social media. When I attend events, I try to ensure that I am properly cross-referencing my tweets. I know it seems ridiculous, but if I can mention a brand or use the appropriate hashtag then it helps to properly index my tweet or photo with others.